Industry commentary increasingly points to customer service, shipment visibility and profitable digital workflows as priorities for forwarders. Technology should improve outcomes, not just speed up tasks.
Geopolitical risks, fuel and insurance costs, and route changes are affecting shipping economics. Shippers should build flexibility into bookings and compare total landed costs.
FIATA has flagged new EU air-cargo haulier approval requirements expected from 1 January 2027. Forwarders should review subcontractor processes and documentation ahead of implementation.
The UAE’s Maritime Pre-Load Cargo Information programme is now mandatory for cargo moving to, through or via the UAE. Freight forwarders should verify data and filing status before loading.
